Shipping Policy

Last updated: July 2026

Pantasy ships to most countries and regions worldwide. Shipping availability, delivery time, and shipping costs may vary depending on your destination, product type, package weight, dimensions, and available shipping methods.

If your country is not listed at checkout, please contact us before placing your order. Our team will confirm whether shipping is available to your location and provide the available shipping options.

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Shipping Options

Ship To US / Ship To EU

Products with Ship To US or Ship To EU options are fulfilled through regional fulfillment channels.

• Free shipping is included.
• Estimated delivery time: 10–15 business days.

Ship To Global

When selecting Ship To Global, orders are shipped internationally from China.

Shipping fees are calculated based on:

• Destination country or region
• Product weight and package dimensions
• Product type
• Available shipping method

The final shipping cost will be displayed at checkout before payment.

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Order Processing & Delivery Time

Orders are processed within 1–3 business days.

Estimated delivery time:

Processing Time (1–3 business days) + Transit Time (7–12 business days)

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Shipping Fees

For Global shipping orders, shipping fees are calculated according to product weight, package dimensions, destination, and available shipping method.

Estimated shipping fee ranges:

Actual shipping charges will be automatically calculated and displayed at checkout.

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Shipping Regions

Pantasy currently ships to most countries and regions worldwide, including:

• United States
• Canada
• United Kingdom
• European Union countries
• Switzerland
• Norway and Ireland
• Australia
• New Zealand
• Selected countries in Asia
• Selected Middle East countries

Please note that shipping availability may vary depending on the destination and local delivery conditions. Some locations may not be available due to carrier limitations, customs requirements, or regional restrictions.

This may include:

• Certain countries or regions with limited international shipping services
• Remote islands or areas outside standard carrier coverage
• PO Box addresses or special delivery addresses that cannot be accepted by our carriers
• Locations where customs clearance requirements cannot be fulfilled

If your country or address is not available at checkout, please contact us before placing your order. Our team will confirm whether shipping is available and provide possible shipping options.

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Customs Duties & Taxes

International orders may be subject to customs duties, import taxes, or additional fees depending on destination country regulations.

These charges are the responsibility of the customer unless otherwise stated.

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Order Tracking

Once your order has been shipped, a shipping confirmation email with tracking information will be sent.

Tracking information may take 24–48 hours to update after shipment.

Once you receive your tracking number, you can check your shipment status through:

17TRACK Order Tracking

Please enter your tracking number on the 17TRACK website to view the latest delivery updates.

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Special Country Requirements

Mexico

Orders may require a valid RFC tax ID for customs clearance.

Norway

Orders may be subject to VOEC regulations and additional import charges.

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Address Accuracy

Please ensure all shipping information is correct before completing your order. Pantasy is not responsible for delays caused by incorrect or incomplete addresses.